Communication is Care - 9 Empowering Strategies to Guide Patient Care
Communication is Care - 9 Empowering Strategies to Guide Patient Care
This course includes
The instructors
Overview
Communication in healthcare long-remains one of the top three reasons for patient complaints in the healthcare system. When patients are asked what they value most from their service provider, they often seek someone who cares, someone who is compassionate, and someone who takes the time to listen and explain things clearly.
While educational programs and organizational training prepare healthcare providers for clinical competency, not all focus on the intangible of communication and its powerful impact on patient care.
If you want to lead your patients to their highest level of independence, function, and recovery, join Jennifer on this online course as she uses her book, Communication is Care: 9 Empowering Strategies to Guide Patient Healing, as a reference to help you enhance your practice and create empowering patient experiences through positive communication.
In This Online Course, You Will Discover How To:
- Define and Align Your Purpose.
- Practice with Compassion and Empathy.
- Listen Presently & Completely.
- Guide From a Place of Integrity.
- Empower Patients to Be Their Own Advocates.
- Focus on Solutions, Not Barriers.
- Create a Safe Therapeutic Environment.
- Prevent Unnecessary Conflict.
- Reflect & Grow with Impact.
The instructors
Author, Physiotherapist, Consultant
Jennifer George is physiotherapist on inpatient rehabilitation. Her 13-year journey as a PT spans across acute care/rehab, outpatient orthopaedics, community care, and long-term care.
In all of these areas, she always lead with a progressive and functional approach to care. She believes there are no limits to one’s own growth and potential and encourages her patients to focus on the solutions to their every day challenges.
Throughout her career and personal journey of being a caregiver, Jennifer has focused on the importance of positive communication as the care delivered in our healthcare system.
This led to publishing her first book, Communication is Care: 9 Empowering Strategies to Guide Patient Healing, which reached bestseller status in medical reference and community care categories upon its launch.
Communication is Care: 9 Empowering Strategies to Guide Patient Healing – is a nonfiction guide that educates healthcare providers on how to communicate with patients to create more empowering experiences and outcomes.
Jennifer is also a strong advocate for personal growth, development, and building community. Her ongoing journey of living in integrity and purpose has also led her to hosting The Healthcare Provider Happy Hour Podcast.
Through her podcasting platform, Jennifer creates a safe space for healthcare providers to unapologetically be themselves after their working day. She also shares ideas to help healthcare providers transform stress to success and fulfillment.
Jennifer is on a mission to help clinicians everywhere focus on their own health and well-being. She mentors current and future healthcare providers on discovering their purpose, achieving fulfilment, and bringing out the best in themselves and their patients everyday.
To connect with Jennifer and learn more, visit www.jennifergeorge.co
Material included in this course
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Communication is Care: 9 Empowering Strategies to Guide Patient Healing
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Welcome and Slides
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Introduction
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Jennifer's Story
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Enhancing Your Practice: Steps 1-5
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Enhancing Your Practice: Steps 6-9
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Conclusion and Questions
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Feedback